How does renting work?
Renting with us is as easy as 1-2-3:
- Shop your favorites: Pick the perfect items for your event—umbrellas, blankets, towels, and more. Last-minute? No problem. Check shipping times or reach out—we love helping!
- Reserve online or get in touch: Book through our site, call us at (877) 747-4466, or send an email.
- Relax and enjoy: Rentals ship via UPS Ground for a flat $19.95. Returns are free! Your items arrive by 8 p.m. on your selected start date. Return via UPS or drop-off at our Denver warehouse. Get directions.
When should I make a reservation for rentals?
We recommend booking as early as possible! All rentals are reserved on a first-come, first-served basis.
When should I schedule my delivery?
Plan to receive your items 1–2 days before your event. For example, if your wedding is on Saturday, schedule delivery for Friday and return Monday. Still not sure? Ask us!
When will I get my order?
Your order will arrive by 8 p.m. on your selected start date. Need it sooner? Choose expedited shipping or arrange a local pickup in Denver.
How much does shipping cost?
- Ground shipping: $19.95 flat
- Return shipping: Always free for rentals
- Need it faster? Just pick expedited shipping at checkout.
Can you ship to venues or other addresses?
Absolutely! We’ll ship to any location that accepts deliveries. Just make sure someone’s there to receive it. (We don’t require a signature, but you’ll want to keep items safe.)
Can I pick up my order?
Yes! Local pickup is available at our Denver warehouse. See address.
How do I return my rentals?
- Repack items in the original box.
- Use the return label found in the envelope marked “Packing Slip & Return Instructions.”
- Drop at a UPS Store or leave for UPS pickup at your venue.
- Denver folks: returns accepted at our warehouse, too!
Return the first business day after your event. If your event ends on a Sunday or holiday, just drop it the next business day—easy!
How long is the rental period?
We give you 4 days to cover your event and the return window. Hosting a multi-day event? Need longer? Just let us know.
What if my event ends on a Sunday or holiday?
No worries—just return your rentals on the next business day.
What if I don’t use the items?
Since we reserve items just for your date, we’re unable to offer refunds for unused rentals—even if Mother Nature behaves. But hey, better safe than soggy!
What if something goes missing or gets damaged?
It doesn't happen often, but sometimes guests absentmindedly wander off with rentals. If something’s missing, we charge a replacement fee (see below). If you find an item later, send it back and we’ll refund the charge. Reasonable wear on up to 10% of your order is covered.
- Fleece Blanket – $6
- Picnic Blanket – $6
- Faux Fur Blanket – $35
- Shawl – $7
- Small Umbrella – $8
- Large Umbrella – $12
- Turkish Towel – $32
Can I make changes or cancel my order?
Yes—just reach out. If we can’t adjust your order, we’ll find a creative alternative to keep your event comfy.
Cancellations:
- Cancel 14+ days before your event = 50% refund
- Cancel fewer than 14 days = credit
Not sure yet? We can create a quote to hold your items until you decide.
Where can I find my order number?
Your order number is in your confirmation email. If you created an account, you can also log in to view it. Can’t find it? Just give us your name and we’ll look it up.
Can I personalize items?
Yes! Personalization (names, initials, logos) is available for purchased items. Get a quote.
Do you work with event professionals?
We love working with planners! Join our referral program and let’s team up.
I don’t even know where to start. Help?
That’s what we’re here for. Chat with one of our comfort specialists—we’ll help you plan for weather, comfort, and peace of mind. You’ve got this, and we’ve got you. Get in touch.